Best Queue management system in egypt
COLLABORATIVE TEAM INCLUDING HARDWARE AND SOFTWARE ENGINEERS
Creativity is our main mind set represtation.
Clever support team to achieve 24-hours support SLA.
Our title for success is our customers satisfaction.
Types of Queue management system in egypt
Provide queue management services for lists Waiting for trade and adoption The best standards to take advantage of systems standards Waiting system in Egypt and the Middle EastWhat is the best performance and more analysis.
Our mission is to modernize the customer flow and fulfillment of their journey in the institution/banks/hospitals so that it is optimized Customer experience to levels of permanent improvement using the best development we have. We help our customers To adapt to new technology construction and virtual business models so that they can reach heights new opportunities.
Videos about the company's systems | Queue management system in egypt
The Queue Management System consists of queue processor, LCD main display
boards, Tellers' Unit / keypads, LCD display units, ticket printer station, power
supply hubs, etc.
1 – Main Server Software
Queue management system in egypt
Professional Portal & System Integration (bulk SMS)
Smart Queue with SMS software A new solution for a better performance aiming to change the way organizations manage their relationships with customers, QBEST idealized a new powerful tool that will lead to a continuous cycle of improvement, paperless smart queuing system based on SMS technology.
1-Select the service & enter your Mobile Number.
2-System will send an SMS contain Ticket No. & Waiting Customers in the same service
3-System will send automatically notification SMS when your turn is the next 3 Customers in the service.
Whatsapp (bulk message )One- off Quota (subscription message)
Get instant push notifications of your position in the queue. Calendar notifications can also be configured and alarms can also be set to ensure you don’t miss your slot. Businesses can configure notifications based on actions taken, issuance of ticket, change in queue position, no show, cancellation, appointment, frequency and much more.
Queue Management System software
Queue Management System Hardware
Displaying video ads and live broadcasting of channels
Display advertising and urgent messages in Arabic and English or any language according to the origin
Display the organization’s logo, clock, time and date
Display roles sequentially according to entry priority
Show the name of the doctor or specialty
Certain sections and a section for display can be selected for each place different from the other on more than one screen
Show the summoned number with a large window screen on the screen as soon as it is called
Works with any TV screen
32, 40 ,49 ,50,65,70,80
Calling Terminals / Counter’s Keypads
- The CTs are Client based applications that an attendant (user) would use from any authorized PC on the local network. It
can manage multiple log‐in IDs with definable parameters to cater the selected service categories. It supports minimum
(but not limited to) the following functions:
1.User Login & Logout (Multiple Attendants / Users can log‐in from any CT and the queue system will automatically
divert all the relevant waiting customers to that location.
- Call Next in Queue (Based on predefined Priorities)
- Recall the last called number
- Randomly Call any token number out of sequence (Only if the attendant has the permission to call out of sequence)
- Manually Recall any previously called number
- Finish the currently serving token (without calling the next one)
- Auto‐Transfer to predefined Service Categories (To Single or Multiple Services, To Any Specific Attendant, To Any
Specific Room or Counter, etc.)
Number 1 in Egypt
Customer feedback device | Queue management system in egypt
Customer evaluation and feedback device | Digital Complaint Box | Electronic Complaint Booth
- Customer evaluation and complaints systems
Customer Satisfaction Scale For more insightful decisions to analyze the level of your business management Customer satisfaction can make or break your business. How will you know what your customers think of your business, and what needs to be improved?
- BW’s multi-channel customer feedback system enables you to collect feedback from all of your channels to ensure your customers are satisfied, “talking to them and finding out what makes them angry” and making the situation positive and a better brand image.