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Best Queue management system in egypt

COLLABORATIVE TEAM INCLUDING HARDWARE AND SOFTWARE ENGINEERS

Creativity is our main mind set represtation.

Clever support team to achieve 24-hours support SLA.

Our title for success is our customers satisfaction.

Types of Queue management system in egypt

Provide queue management services for lists Waiting for trade and adoption The best standards to take advantage of systems standards Waiting system in Egypt and the Middle EastWhat is the best performance and more analysis.

QBEST

Our mission is to modernize the customer flow and fulfillment of their journey in the institution/banks/hospitals so that it is optimized Customer experience to levels of permanent improvement using the best development we have. We help our customers To adapt to new technology construction and virtual business models so that they can reach heights new opportunities.

Videos about the company's systems | Queue management system in egypt

A detailed explanation of all our systems > Customer queuing systems | Customer Queuing System | Surveillance cameras | Fingerprint devices | garage gates | clothing gates | security gates | Fire alarm on the company's YouTube channel
Queue management system in egypt
Queue management system in egypt
 

Server

Reports

Service evaluation

virtual branches

Pre-booking

video calls

Central

 

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Greater

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System Description

The Queue Management System consists of queue processor, LCD main display

boards, Tellers' Unit / keypads, LCD display units, ticket printer station, power

Queue management system in egypt
Queue management system in egypt

supply hubs, etc.

1 – Main Server Software

  The Queue‐System‐Server software consists of following features & functions:
1.Central Processing through Main Server over IP Network.
2.Overall Components Connectivity up to 1024 units in Single Location & up to 65,536 units in Multiple Locations with Centralized Management.
3.Built‐in Data‐Signals Communication Module of Multi‐Protocols & Interfaces.
4.Built‐in Multimedia control for displaying pre‐recorded Videos and Scrolling Messages (in English & Arabic) at bottom of the screen.
5.Support Complete IP Based solution (without any direct cabling requirements for communicating with any queue system component).

Queue management system in egypt

Integration

Professional Portal & System Integration (bulk SMS)

 

Smart Queue with SMS software A new solution for a better performance aiming to change the way organizations manage their relationships with customers, QBEST idealized a new powerful tool that will lead to a continuous cycle of improvement, paperless smart queuing system based on SMS technology.

 1-Select the service & enter your Mobile Number.

2-System will send an SMS contain Ticket No. & Waiting Customers in the same service

3-System will send automatically notification SMS when your turn is the next 3 Customers in the service.

WhatsApp and SMS
WhatsApp and SMS

Whatsapp (bulk message )One- off Quota (subscription message)

 

Get instant push notifications of your position in the queue. Calendar notifications can also be configured and alarms can also be set to ensure you don’t miss your slot. Businesses can configure notifications based on actions taken, issuance of ticket, change in queue position, no show, cancellation, appointment, frequency and much more.

Queue Management System software

Detailed explanation of all Hardware items
program-system-waiting-clients-QBEST-Main-Server
Reporting softwarepre-booking-program

Queue Management System Hardware

Detailed explanation of all Hardware items
QMS-QBK24
QMS-QBRG70QMS-QBK17

LED DISPLAYS

Detailed explanation of all Hardware items
QMS-QB Signage

QMS-QB Signage

Displaying video ads and live broadcasting of channels

Display advertising and urgent messages in Arabic and English or any language according to the origin

Display the organization’s logo, clock, time and date

Display roles sequentially according to entry priority

Show the name of the doctor or specialty

Certain sections and a section for display can be selected for each place different from the other on more than one screen

Show the summoned number with a large window screen on the screen as soon as it is called

Dimensions

Works with any TV screen

32, 40 ,49 ,50,65,70,80

Terminals

Detailed explanation of all Hardware items
Calling Terminals / Counter’s Keypads

Calling Terminals / Counter’s Keypads

  • The CTs are Client based applications that an attendant (user) would use from any authorized PC on the local network. It

       can manage multiple log‐in IDs with definable parameters to cater the selected service categories. It supports minimum

       (but not limited to) the following functions:

1.User Login & Logout (Multiple Attendants / Users can log‐in from any CT and the queue system will automatically       

       divert all the relevant waiting customers to that location.

  1. Call Next in Queue (Based on predefined Priorities)
  2. Recall the last called number
  3. Randomly Call any token number out of sequence (Only if the attendant has the permission to call out of sequence)
  4. Manually Recall any previously called number
  5. Finish the currently serving token (without calling the next one)
  6. Auto‐Transfer to predefined Service Categories (To Single or Multiple Services, To Any Specific Attendant, To Any

     Specific Room or Counter, etc.)

1
Number 1 in Egypt
2206
projects
9048
windows
15
+
Year's experience

Customer feedback device | Queue management system in egypt

Customer evaluation and feedback device | Digital Complaint Box | Electronic Complaint Booth

  • Customer evaluation and complaints systems
    Customer Satisfaction Scale For more insightful decisions to analyze the level of your business management Customer satisfaction can make or break your business. How will you know what your customers think of your business, and what needs to be improved?
  • BW’s multi-channel customer feedback system enables you to collect feedback from all of your channels to ensure your customers are satisfied, “talking to them and finding out what makes them angry” and making the situation positive and a better brand image.
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