Calling Software QVIRTUAL 2
Picture | Description: | Item |
Software terminal based on desktop application installed or browse on operator’s PC. It’s used to minimize the hardware needed. Application allows the operator to: · Login form interacting with windows active directory or Queue system profiles for operator to access Q-Virtual with a specific profile. · Call customers from service’s queue based on selected calling approach (service in-time OR service priority). · Save and Recall from saved customers. · Audio Re-Announcement for customer ticket no. if customer being late while coming to window. · Call customers directly with ticket number even if not the next customer (Regarding special cases). · Transfer customer from service’s queue to another one (obey calling approach) | Product Name: Calling unit Series: QSERVE Software
Model: QVIRTUAL ”Premium” | |
Supported functions are calling the next client, Client transfer and Service Change. | Features: | |
QPREMIUM | QSERVE model |