It’s used to minimize the hardware needed. Application allows the operator to:

·         Login form interacting with windows active directory or Queue system profiles for operator to access Q-Virtual with a specific profile.

·         Call customers from service’s queue based on selected calling approach (service in-time OR service priority).

·         Save and Recall from saved customers.

·         Audio Re-Announcement for customer ticket no. if customer being late while coming to window.

·         Call customers directly with ticket number even if not the next customer (Regarding special cases).

·         Transfer customer from service’s queue to another one (obey calling approach)

Calling unit

Series:

QSERVE

Software

Model:

QVIRTUAL

”Premium”