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QSERVE

QSERVE

Queue Management System QSERVE provides integrated solution of Queuing Systems seeking high level of customer satisfaction QSERVE covered the following Models:

Reporting Software QMS

QPLUS, Software 0

 

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Reporting Software QMS
QREPORT is a major benefit that the system provides. The generated reports highlights the service performance in a single branch or across all branches and such a consolidated report is of great value to decision makers in the head office. This module allows for:

· Branch manager can get reports.

· Global Performance by branch.

1-   View the live status of specific branch.

2-   Track client’s status and ensure that client are being well served.

3-   View periodic reports about the branch/operators performance.

Product Name:

 

Series:

QSERVE

 

Style:

Software.

 

 

 

 

 

Model:

QREPORT

 

QPLUSQSERVE model:

QSignage Premium Software

QPremium, Software 0

QSignage Premium Software

PictureDescription:Item

QSignage Premium Software
–     LCD screen displaying organization’s advertisements and media contents in forms of image slideshow and video.

–     Scrolling news bar with Arabic & English text appended to organization’s logo.

–     Can assign window(s) to display window number with current customer ticket information (ticket number and service name) in tabular form, each row represents window recent status.

Product Name:

Multi functions Software for LED Displays

 

Series:

QSERVE

 

Style:

Software.

 

 

 

Model:

QSignage ”Premium”

 

 

QPREMIUMQSERVE model

Signage Software QMS

Software, QPLUS 0

 

Signage Software QMS

Signage Software
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Signage Software QMS
1-       Display selective advertising media as it could be displayed sequentially.

2-       Display moving messages in English and Arabic with different colors.

3-       Display Organization name, Logo, date and time reference to customer selection.

4-       Rearranging called number display reference to sequence.

5-       Display specialty name and visitor number with different colors.

6-       Ability to display more than one screen on the same software.

7-       Ability to use the software on the Main Computer or a separate computer.

8-       Disable video sound while calling the new order and back it again when finish.

9-       The ability to control video sound.

10-   Display current customer number in separate space.

 

Product Name:

Multi functions Software for LED Displays

 

Series:

QSERVE

 

Style:

Software.

 

 

 

 

 

Model:

QSignage

 

QPLUSQSERVE model
QDisplay LED Display Software

QDisplay LED Display Software

Software, QPremium 0

QDisplay LED Display Software

LED Display Software 
PictureDescription:Item

QDisplay LED Display Software
QDisplay LED Display Software
LCD Display Driver

·         Driver to displaying window number current customer ticket number.

·         Can display advertisement media in forms of image slideshow or video.

·         Scrolling news bar with Arabic & English text appended to organization’s logo.

·         Flashing announcement “appear new Customer.

·         The screen can be wall or ceiling mounted.

·         LCD Display 19” or higher delivered by Customer. HDMI/VGA output.

Product Name:

LED Display

Series:

QSERVE

 

Style:

LED Style.

 

Model:

QDisplay

”Premium”

  
QPREMIUMQSERVE model
Calling QVIRTUAL Software

Calling QVIRTUAL Software

QPLUS, Software 0

Calling QVIRTUAL Software

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Calling QVIRTUAL Software
Calling QVIRTUAL Software
·         It also allows the user to control features such as:

·         Display the called ticket number.

·         The number of waiting clients and waiting time.

·         Supported functions are calling the next client, Client transfer and Service Change.

·         Customizable “Hot Keys” to call the client quickly.

·         Operator authentication.

Product Name:

Calling unit

Series:

QSERVE

Software

 

Model:

QVIRTUAL

QPLUSQSERVE model:

Calling Software QVIRTUAL 2

QPremium, Software 0

Calling Software QVIRTUAL 2

PictureDescription:Item

Calling Software QVIRTUAL 2
Software terminal based on desktop application installed or browse on operator’s PC.

It’s used to minimize the hardware needed. Application allows the operator to:

·         Login form interacting with windows active directory or Queue system profiles for operator to access Q-Virtual with a specific profile.

·         Call customers from service’s queue based on selected calling approach (service in-time OR service priority).

·         Save and Recall from saved customers.

·         Audio Re-Announcement for customer ticket no. if customer being late while coming to window.

·         Call customers directly with ticket number even if not the next customer (Regarding special cases).

·         Transfer customer from service’s queue to another one (obey calling approach)

Product Name:

Calling unit

Series:

QSERVE

Software

 

Model:

QVIRTUAL

”Premium”

Supported functions are calling the next client, Client transfer and Service Change.Features:
QPREMIUMQSERVE model

Calling Unit QCT-103 QMS

QALONE, QELITE, QLITE, QPLUS, QSERVE 0

Calling Unit QCT-103 QMS

PictureDescription:Item

Calling Unit QCT-103 QMS
1-       Single Button.

2-       Power & Busy Leds.

3-       Dimension: 7.4 x 9.5 x 4.35 cm

4-       Weight: 100 G

5-      Power Consumption: 50 mA

Calling unit

Series:

QSERVE

Model:

QCT-103

Calling Next Customers, Recall CustomerFeatures:
QPLUS, QELITE, QLITE, QALONEQSERVE model

Calling Unit QCT-105 QMS

QSERVE, Hardware, QELITE, QPremium 0

Calling Unit QCT-105 QMS

PictureDescription:Item

Calling Unit QCT-105 QMS
1-       4 Digits Terminal Display.

2-       7 Segments Display 0.5” Red.

3-       Keypad with 16 buttons (Numerical, Function )

4-       Can be used in parallel to “QVirtual SW”

5-       Dimension: 14.5 x 9.2 x 5 cm

6-       Weight: 175 G, Power Consumption: 100 mA.

Series:

QSERVE

Model:

QCT-105

QPREMIUM, QELITEQSERVE model

Calling Unit QCT-104 QMS

Hardware, QALONE, QELITE, QLITE, QPLUS, QPremium, QSERVE 0

Calling Unit QCT-104 QMS

PictureDescription:Item

Calling Unit QCT-104 QMS
1-       Compact Size & Economy Calling unit.

2-       3 Digits Display (7 Segments Display 0.5” Red).

3-       Keypad with 16 buttons (Numerical, Function )

4-       Can be used in parallel to “QVirtual SW”

5-       Dimension: 12 x 8 x 3 cm

6-       Weight: 150 G

7-       Power Consumption: 100 mA

Product Name:

Calling unit

Series:

QSERVE

Model:

QCT-104

Calling Next & random Customers, Store & Recall facility, Client Transfer & Service Move option, OFF mode, waiting customer.Features:
QPREMIUM, QPLUS, QELITE, QLITE, QALONEQSERVE model

Client Display QCD-209 QMS

QSERVE, Hardware, QALONE, QELITE, QLITE, QPLUS, QPremium 0

Client Display QCD-209 QMS

PictureDescription:Item

Client Display QCD-209 QMS
1-       Compact Size Display.

2-       3 Digits Display, 2.3”, High Brightness Red.

3-       7 Segments Display, Red.

4-       Wall & Celling mount.

5-       In Door Use.

6-       Power Consumption: 250 mA

7-       Weight:   300 G

8-       Dimension: 18.5 x 16 x 3 cm

Product Name:

Client Display

Series:

QSERVE

Style:

Compact Style.

 

QCD-209

QPREMIUM, QPLUS, QELITE, QLITE, QALONEQSERVE model:
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