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Software

Software

Q-Reporting Package

Q-Reporting Package

Software, QPremium 0

Q-Reporting Package

Description:Item
Q-Reporting Package:

Included Report engine, real time monitor and dashboard.

–      Generating system performance reports (service, window, operator, time) for specific branch.

–      Monitor real-time information of queues and the speed of services & operators for specific branch.

–          Branch Management for central (multiple) branches management, head office, (Including central dashboard).

–      Central Branch manager account can only filter for his assigned branch).

Product Name:

 

Series:

QSERVE

 

Style:

Software.

 

 

Model:

QREPORT

Package

 

 

Picture:

Q-Reporting Package
Q-Reporting Package
QPREMIUMQSERVE model

Reporting Software QMS

QPLUS, Software 0

 

PictureDescription:Item

Reporting Software QMS
QREPORT is a major benefit that the system provides. The generated reports highlights the service performance in a single branch or across all branches and such a consolidated report is of great value to decision makers in the head office. This module allows for:

· Branch manager can get reports.

· Global Performance by branch.

1-   View the live status of specific branch.

2-   Track client’s status and ensure that client are being well served.

3-   View periodic reports about the branch/operators performance.

Product Name:

 

Series:

QSERVE

 

Style:

Software.

 

 

 

 

 

Model:

QREPORT

 

QPLUSQSERVE model:

QSignage Premium Software

QPremium, Software 0

QSignage Premium Software

PictureDescription:Item

QSignage Premium Software
–     LCD screen displaying organization’s advertisements and media contents in forms of image slideshow and video.

–     Scrolling news bar with Arabic & English text appended to organization’s logo.

–     Can assign window(s) to display window number with current customer ticket information (ticket number and service name) in tabular form, each row represents window recent status.

Product Name:

Multi functions Software for LED Displays

 

Series:

QSERVE

 

Style:

Software.

 

 

 

Model:

QSignage ”Premium”

 

 

QPREMIUMQSERVE model

Signage Software QMS

Software, QPLUS 0

 

Signage Software QMS

Signage Software
PictureDescription:Item

Signage Software QMS
1-       Display selective advertising media as it could be displayed sequentially.

2-       Display moving messages in English and Arabic with different colors.

3-       Display Organization name, Logo, date and time reference to customer selection.

4-       Rearranging called number display reference to sequence.

5-       Display specialty name and visitor number with different colors.

6-       Ability to display more than one screen on the same software.

7-       Ability to use the software on the Main Computer or a separate computer.

8-       Disable video sound while calling the new order and back it again when finish.

9-       The ability to control video sound.

10-   Display current customer number in separate space.

 

Product Name:

Multi functions Software for LED Displays

 

Series:

QSERVE

 

Style:

Software.

 

 

 

 

 

Model:

QSignage

 

QPLUSQSERVE model
QDisplay LED Display Software

QDisplay LED Display Software

Software, QPremium 0

QDisplay LED Display Software

LED Display Software 
PictureDescription:Item

QDisplay LED Display Software
QDisplay LED Display Software
LCD Display Driver

·         Driver to displaying window number current customer ticket number.

·         Can display advertisement media in forms of image slideshow or video.

·         Scrolling news bar with Arabic & English text appended to organization’s logo.

·         Flashing announcement “appear new Customer.

·         The screen can be wall or ceiling mounted.

·         LCD Display 19” or higher delivered by Customer. HDMI/VGA output.

Product Name:

LED Display

Series:

QSERVE

 

Style:

LED Style.

 

Model:

QDisplay

”Premium”

  
QPREMIUMQSERVE model
Calling QVIRTUAL Software

Calling QVIRTUAL Software

QPLUS, Software 0

Calling QVIRTUAL Software

PictureDescription:Item

Calling QVIRTUAL Software
Calling QVIRTUAL Software
·         It also allows the user to control features such as:

·         Display the called ticket number.

·         The number of waiting clients and waiting time.

·         Supported functions are calling the next client, Client transfer and Service Change.

·         Customizable “Hot Keys” to call the client quickly.

·         Operator authentication.

Product Name:

Calling unit

Series:

QSERVE

Software

 

Model:

QVIRTUAL

QPLUSQSERVE model:

Calling Software QVIRTUAL 2

QPremium, Software 0

Calling Software QVIRTUAL 2

PictureDescription:Item

Calling Software QVIRTUAL 2
Software terminal based on desktop application installed or browse on operator’s PC.

It’s used to minimize the hardware needed. Application allows the operator to:

·         Login form interacting with windows active directory or Queue system profiles for operator to access Q-Virtual with a specific profile.

·         Call customers from service’s queue based on selected calling approach (service in-time OR service priority).

·         Save and Recall from saved customers.

·         Audio Re-Announcement for customer ticket no. if customer being late while coming to window.

·         Call customers directly with ticket number even if not the next customer (Regarding special cases).

·         Transfer customer from service’s queue to another one (obey calling approach)

Product Name:

Calling unit

Series:

QSERVE

Software

 

Model:

QVIRTUAL

”Premium”

Supported functions are calling the next client, Client transfer and Service Change.Features:
QPREMIUMQSERVE model

Q Premium Service Request Module

Software, QSERVE 0

 

Q Premium Service Request Module

PictureDescription:Item

Q Premium Service Request Module
Q Premium Service Request Module
Service Request Module

ü  Module to request a service inside branch, get customer input and

ü   Queuing customer in service queue.

ü  Issuing a printable ticket with ticket number, service name and service’s waiting customer count.

ü  Can integrate with org. side to identify customer segment for special kind of services.

Ticket Receipt Printer:

ü  Ticket Receipt connected directly to PC through USB connection.

 

Service Request SW (WEB Based) included Ticket Printer for each request station

 

“Recommended when need to Multiple Ticket Printer in reception”

Product Name:

Service Request Module

Series:

QSERVE

Software

 

Model:

QREQUEST

”Premium”

QPREMIUMQSERVE model

Q premium Server Software

QSERVE, products, Software 0

Q premium Server Software

PictureDescription:Item

Q premium Server Software
Central Operation Server

ü  Module to request a service inside branch, get customer input and queuing customer in service queue.

ü  Issuing a printable ticket with ticket number, service name and service’s waiting customer count.

ü  Can integrate with org. side to identify customer segment for special kind of services.

Product Name:

central operation server

Series:

QSERVE

Software

 

Model:

QPREMIUM

QPREMIUMQSERVE model:

Qserve Server Software

Software, products 0

Qserve Server Software

Server Software
PictureDescription:Item

Qserve Server Software
Software application orchestrating all waiting area management system activities

ü  Support Up to 50 operators, 50 client displays, 30 services, 30 service displays.

ü  Support up to 8 ticketing stations / branch.

ü  Backup facility and automatic configuration.

ü  Customizable kiosk screen.

ü  Operator ID for performance analysis.

ü  Audio splitting option for multiple floors

ü  Logo printing on the ticket.

ü  Customize Visual Request (Color & Font).

ü  Password Facility..

 

Product Name:

 

Series:

QSERVE

Software

 

 

 

Model:

QSERVE

QPLUSQSERVE model: